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Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept returns. However, if your order is damaged or unsatisfactory, we are committed to making it right through a refund or replacement.
Return Process
- 1.Contact Support
Email our team within 7 days of delivery with your order number and a brief description of the issue.
- 2.Provide Documentation
Attach photos of the damaged product or the shipping box to help us improve our quality control.
- 3.Review Process
Our team will review your request within 48 hours to determine eligibility for a refund or reshipment.
- 4.Resolution
Approved refunds will be processed to your original payment method, or a replacement will be shipped at no cost.